AI-Native Marketing & Support CRM for E-commerce Brands

Scale 1:1 conversations with AI across WhatsApp, Email, SMS, Instagram, and more from one unified platform. Convert conversations into customers with BiteSpeed.
Trusted by 5000+ brands across 50+ countries
platform

The AI-Native CRM For Every Stage Of The Customer Journey

AI-native Marketing Suite

Unlock 25% more revenue and build stronger customer relationships with AI-powered campaigns across WhatsApp, email, SMS, web push, and more. Nurture, re-engage, and convert shoppers with messages that feel 1-to-1, at scale.

Omnichannel AI Journey Builder

Create personalised, cross-channel flows for Email, WhatsApp, SMS, and Push with simple drag-and-drop.

AI WhatsApp marketing

Recover abandoned carts, share order updates, upsell, cross-sell, and send AI-driven personalised broadcasts.

AI Email marketing

Build high-performing email campaigns in minutes with our AI writing assistant and ready-to-use templates.

AI Segmentation & RFM

Segment customers automatically with AI using purchase history, browsing behaviour, and engagement insights.

SMS & RCS

Deliver personalised, time-sensitive offers and updates with rich, interactive media to drive instant conversions.

Web & App Push

Trigger AI-powered notifications and popups, personalized for each shopper in real-time.  

Conversational AI Agent Suite

Automate 70% of your support and queries across WhatsApp, email, Instagram, and web chat. Our powerful suite of AI chatbots, trained on your store data, resolves issues, recommends products, and hands off complex cases to agents with full context.

AI Web chatbot

Handle pre-sales questions and recommend products with a seamless hand off to agents when needed.

AI WhatsApp chatbot

Automate queries, order tracking, and product recommendations, all while keeping conversations personalised and on-brand.

Instagram DM automation

Reply to comments and DMs like “pp” with product links, answer FAQs, and share checkout links on Instagram DM.

AI Unified Support Suite 

Centralise every customer interaction in one intelligent AI-native platform. Resolve tickets instantly with AI, route complex cases to agents with all the context they need, and track performance in real time to turn support into a revenue driver.

Unified inbox

Manage WhatsApp, Email, Instagram, and website chat from one dynamic dashboard so your team works faster and never misses a conversation.

Live analytics

Track conversation volume, monitor unattended, open, and unassigned chats, and view real-time agent performance and workload.

Smart support Automations

Auto-resolve repetitive queries and route conversations to the right agent to speed up responses and improve efficiency.

AI-Native
Marketing Suite

Journey Builder
Segmentation
WhatsApp
Email
SMS
Web & App Push

Omnichannel AI Journey Builder

Create personalised, cross-channel flows for Email, WhatsApp, SMS, and Push with simple drag-and-drop.

AI WhatsApp Marketing

Recover abandoned carts, share order updates, upsell, cross-sell, and send targeted broadcasts.

AI Email Marketing

Build high-performing email campaigns in minutes with our AI writing assistant and ready-to-use templates.

AI Segmentation & RFM

Segment customers automatically with AI using purchase history, browsing behaviour, and engagement insights.

SMS & RCS

Deliver personalised, time-sensitive offers and updates with rich, interactive media that drive instant conversions.

Web & App Push

Trigger AI-powered notifications and popups, personalised for each shopper in real-time.



Conversational AI Chatbots

Web Chat
WhatsApp
Instagram

AI Web chatbot

Handle pre-sales questions and recommend products with a seamless hand-off to agents when needed.

WhatsApp Chatbot & Shopping

Automate queries, order tracking, and product recommendations, while also enabling shopping experiences on Whatsapp.

Instagram DM & Comment Automation

Automate replies to comments and direct messages, answer FAQs and share product links on Instagram DM.



AI-Unified Support Suite

Support Inbox
Agent Analytics
Automations

Unified Support Inbox

Manage WhatsApp, Email, Instagram, and website chat from one dynamic dashboard so your team works faster and never misses a conversation.

Live Agent Analytics

Track conversation volume, monitor unattended, open, and unassigned chats, and view real-time agent performance and workload.

Workflow Automations

Auto-resolve repetitive queries and route conversations to the right agent to speed up responses and improve efficiency.



AI-Native
Marketing Suite

Unified inbox

Manage WhatsApp, Email, Instagram, and website chat from one dynamic dashboard so your team works faster and never misses a conversation.
Customer stories

Learn How Brands Grow Faster With BiteSpeed

CASE study

Mokobara generates 94.35% success rates with Email Broadcasts and AI Chatbots

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CASE study

Dot & Key increased their revenue by 8x using BiteSpeed’s AI Journeys on WhatsApp

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CASE study

Premium haircare brand Truth & Hair generates 6.56% additional sales with AI Chatbot on WhatsApp

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CASE study

Vilvah generates 50% more revenue from WhatsApp with BiteSpeed’s AI powered marketing stack

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Testimonials

Don't take our word
See what they say

Working with BiteSpeed has been transformative for Mokobara. They adapt their platform to our needs, & their retail-Shopify integration seamlessly connected our omnichannel campaigns. The responsive team implements requests that streamline our CRM.
Mokobara


Bitespeed has enhanced our WhatsApp engagement through automation for real-time interactions, targeted user journeys across touchpoints, and AI-driven personalized communication. Their campaign tools drive timely, high-impact outreach.
Zouk


With BiteSpeed, we transformed WhatsApp into a key retention channel. Their AI-powered abandoned cart flows and integrations with various apps helped us streamline campaigns and boost customer engagement, delivering strong results across marketing and support.
Headphone Zone


Bitespeed has really streamlined our WhatsApp marketing. We are seeing better engagement and a noticeable bump in sales since we started using it. The automation features are a huge time-saver, and it's surprisingly easy to use plus, their customer support is super responsive and helpful, which is a big win in my book.
Pintola


Bitespeed makes Whatsapp Marketing effortless, helping us to connect with our user base at the right moment with the right messages. Impressive capabilities, seamless AI flows that works like magic.
Fujifilm Instax


BiteSpeed has been instrumental in driving 10% of our revenue via WhatsApp. Features like broadcasts and abandoned cart recovery consistently deliver exceptional ROI, while chatbots have effectively streamlined customer support, saving us time and improving service.
Emilio Rivas
Co-founder, Bolé.mx