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Messenger channel

Messenger channel



Connecting Messenger to Shopify Inbox allows for easy customer engagement and increased sales potential. Simply link your Facebook and Instagram accounts to Shopify Inbox, and manage Messenger and Instagram messages in one centralized location. Utilize Shopify's product catalog and customer information to promptly provide recommendations and discounts to customers, all while remaining in the conversation.

Top Features
  • Connect Instagram and Facebook Messenger to Inbox with a few clicks.
  • Send product recommendations, photos, and discounts without leaving the chat.
  • Use Inbox’s message topics to quickly understand customer needs.
  • Provide personalized support and quickly reply to messages that lead to sales.
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