AI-Native Marketing & Support CRM for E-commerce Brands

Scale 1:1 conversations with AI across WhatsApp, Email, SMS, Instagram, and more from one unified platform. Convert conversations into customers with BiteSpeed.

Install On Shopify

Trusted by 5000+ brands across 50+ countries

platform

The AI-Native CRM For Every Stage Of The Customer Journey

AI-native Marketing Suite

Unlock 25% more revenue and build stronger customer relationships with AI-powered campaigns across WhatsApp, email, SMS, web push, and more. Nurture, re-engage, and convert shoppers with messages that feel 1-to-1, at scale.

Omnichannel AI Journey Builder

Create personalised, cross-channel flows for Email, WhatsApp, SMS, and Push with simple drag-and-drop.

AI WhatsApp marketing

Recover abandoned carts, share order updates, upsell, cross-sell, and send AI-driven personalised broadcasts.

AI Email marketing

Build high-performing email campaigns in minutes with our AI writing assistant and ready-to-use templates.

AI Segmentation & RFM

Segment customers automatically with AI using purchase history, browsing behaviour, and engagement insights.

SMS & RCS

Deliver personalised, time-sensitive offers and updates with rich, interactive media to drive instant conversions.

Web & App Push

Trigger AI-powered notifications and popups, personalized for each shopper in real-time.

Conversational AI Agent Suite

Automate 70% of your support and queries across WhatsApp, email, Instagram, and web chat. Our powerful suite of AI chatbots, trained on your store data, resolves issues, recommends products, and hands off complex cases to agents with full context.

AI Web chatbot

Handle pre-sales questions and recommend products with a seamless hand off to agents when needed.

AI WhatsApp chatbot

Automate queries, order tracking, and product recommendations, all while keeping conversations personalised and on-brand.

Instagram DM automation

Reply to comments and DMs like “pp” with product links, answer FAQs, and share checkout links on Instagram DM.

AI Unified Support Suite

Centralise every customer interaction in one intelligent AI-native platform. Resolve tickets instantly with AI, route complex cases to agents with all the context they need, and track performance in real time to turn support into a revenue driver.

Unified inbox

Manage WhatsApp, Email, Instagram, and website chat from one dynamic dashboard so your team works faster and never misses a conversation.

Live analytics

Track conversation volume, monitor unattended, open, and unassigned chats, and view real-time agent performance and workload.

Smart support Automations

Auto-resolve repetitive queries and route conversations to the right agent to speed up responses and improve efficiency.

AI-Native
Marketing Suite

Segmentation

WhatsApp

Email

SMS

Web & App Push

Omnichannel AI Journey Builder

Create personalised, cross-channel flows for Email, WhatsApp, SMS, and Push with simple drag-and-drop.

AI WhatsApp Marketing

Recover abandoned carts, share order updates, upsell, cross-sell, and send targeted broadcasts.

AI Email Marketing

Build high-performing email campaigns in minutes with our AI writing assistant and ready-to-use templates.

AI Segmentation & RFM

Segment customers automatically with AI using purchase history, browsing behaviour, and engagement insights.

SMS & RCS

Deliver personalised, time-sensitive offers and updates with rich, interactive media that drive instant conversions.

Web & App Push

Trigger AI-powered notifications and popups, personalised for each shopper in real-time.

Conversational AI Chatbots

WhatsApp

Instagram

AI Web chatbot

Handle pre-sales questions and recommend products with a seamless hand-off to agents when needed.

WhatsApp Chatbot & Shopping

Automate queries, order tracking, and product recommendations, while also enabling shopping experiences on Whatsapp.

Instagram DM & Comment Automation

Automate replies to comments and direct messages, answer FAQs and share product links on Instagram DM.

AI-Unified Support Suite

Agent Analytics

Automations

Unified Support Inbox

Manage WhatsApp, Email, Instagram, and website chat from one dynamic dashboard so your team works faster and never misses a conversation.

Live Agent Analytics

Track conversation volume, monitor unattended, open, and unassigned chats, and view real-time agent performance and workload.

Workflow Automations

Auto-resolve repetitive queries and route conversations to the right agent to speed up responses and improve efficiency.

AI-Native
Marketing Suite

Unified inbox

Manage WhatsApp, Email, Instagram, and website chat from one dynamic dashboard so your team works faster and never misses a conversation.

Customer stories

Learn How Brands Grow Faster With BiteSpeed

CASE study

UK Shopify brand Goodwin Smith generates 25x ROI with WhatsApp Marketing & Chatbots

CASE study

Hong Kong’s #1 Shopify Plus D2C Brand Generates 19x ROI with WhatsApp Marketing & Chatbots.

CASE study

Singapore’s Shopify Plus D2C Brand Generates 17x ROI with WhatsApp Marketing & Chatbots.

CASE study

Mexico’s Shopify D2CSneaker Brand Generates 19x ROI with WhatsApp Marketing & Chatbots.

OUR Integrations

Integrations With All Your Favourite Apps

100+ plug-and-play integrations to power your e-commerce business.

Testimonials

Don't take our word
See what they say

BiteSpeed has contributed to 10% of our overall revenue through WhatsApp. WhatsApp broadcasts and abandoned cart messages drive strong ROI for us. Furthermore, chatbots have been effective to automate support.

Cathy Sun

Marketing Lead, Linjer

With BiteSpeed's assistance, our abandoned cart conversion surged to almost 10%. We're notably impressed with the product's ROI. WhatsApp chatbots, in particular, have significantly streamlined our customer support process.

Tim Smith

Founder, Goodwin Smith

Kuwa’s website revenue surged 20% with BiteSpeed by leveraging WhatsApp Marketing across GCC and enhancing customer experience with WhatsApp Chatbots.

Ankur Majumdar

Chief Business Officer, Kuwa

BiteSpeed has driven 12% of Weavve Home's revenue via WhatsApp. With features like broadcasts and abandoned cart recovery, it delivers strong ROI while automating support via WhatsApp Chatbots seamlessly.

Daniel Tan

Co-founder, Weavve Home

BiteSpeed has been instrumental in driving 10% of our revenue via WhatsApp. Features like broadcasts and abandoned cart recovery consistently deliver exceptional ROI, while chatbots have effectively streamlined customer support, saving us time and improving service.

Emilio Rivas

Co-founder, Bolé.mx

BiteSpeed has been crucial in generating 10% of our revenue via WhatsApp. Features like broadcasts and abandoned cart recovery deliver excellent ROI, while chatbots have simplified our customer support, saving time and boosting efficiency.

Rachel Furlan

Marketing Manager, Bertoldo